Frequently asked question

I cannot redeem Vuelve al Cine

The Vuelve al Cine promotion lets you buy tickets at a reduced price for screenings that fall within the validity period shown on your code.

If the system does not accept your Vuelve al Cine code, check that:

  • The screening date is within the validity period shown on the Vuelve code, including both the start and end dates.
  • The Vuelve al Cine code has not already been used, either at a cinema box office or on Pillalas.com.
  • You entered the code correctly in the designated field and only once.

Remember that the code validity applies to the screening date, regardless of the day you make the purchase.